Support

FAQ

August 23, 2022

Troubleshooting CC-2D Barcode Reader

Steps to fix potential issues

  1. Check the USB port - this device requires approximately 150 mA
  2. The LED on the top of the reader indicates device activity
  3. The trigger initiates the reading of the code
  4. The operating system recognizes the device - there is no conflict in the list.
  5. Reset the device ( just in case) and set up HID connection mode by scanning maintenance codes 

 

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