Support

FAQ

September 3, 2021

USB-Serial Converter

CC Capture can work with many devices capable to establish serial connections.

For example, you can connect the X-Rite IC Plate. The original instrument comes with an RS-232 cable.

There is a lot of converters on the market. You may test any, but we noticed that not all are working as expected, especially for Mac computers.

Whenever you decide to connect a serial device to CC Capture take into account that your device may need to be powered. Same devices like barcode readers require a dedicated serial cable with an extra power socket, so one cable can be used for both communication and power supply purposes.
Also, remember that you will probably need to install a separate driver (especially Windows 10 users).

 

For users who don't want to make research, we are listening few converters that we tested already.

 

Important for Mac users: 

Digitus® USB to Serial Adapter DA-70156 – recommended.

  • Chipset: FTDI / FT232RL (Future Technology Devices International Limited)
  • Reported in the System as FT232R USB UART
  • Reported in the Capture as |"usbserial-XXXXXXX"
  • Works smoothly, no specific drivers are required.

 

Unitek Y-105 adapter USB - RS232 - NOT recommended

  • chipset Prolific PL-2303 
  • Reported in the System as USB-Serial Controller D
  • Reported in the Capture as: NOT listed
  • working partially, recognized by the system but the serial port is not functional! 

Cheap, no-name, CH-340 based converter 

  • chipset CH-340
  • Reported in the System as USB2.0-Ser!
  • Reported in the Capture as "usbserial-XXXXXXX"

Note - we have another converter that looks almost identical but has been bought 3 years ago and that is not working. We are not recommending no-name products - it is hard to rely on them - but if it works the user may decide to save money.

 

Bluetooth SPP

A lot of modern devices connects using Bluetooth link. Some of them offer a special mode called Bluetooth SPP - serial port over BT transmission. If the device has the ability to select SPP mode it probably can work wirelessly however there are situations where implementation is designed in a way that it will not work properly. It happed that the device in SPP mode is recognized by the system as an... audio device, or it can work depending on BT radio module type or ... There is a lot of reason why not all devices with BT SPP will work as expected. The user has to check compatibility himself. Hardware and software configuration makes that it is rather hard to predict the final result. 

We have tested several devices and some work very well. 

CT30 Mini Bluetooth Barcode Scanner - successfully tested

Before you connect this device to Mac you have to Enable SPP - The user has to scan three codes from the manual:

  1. Enter Setup
  2. Enable SPP
  3. Exit with Save

In the next step, device has to be paired - in this case, 10010 is a default code for pairing.

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